The shop that sold it to you puts it right.

The paperback

Bookvault are the seller.

Bookvault print the book, post it and take the payment. Refunds, returns and replacements are handled by them under their own terms, not by us.

• Contact Bookvault with your order number.
• Read Bookvault’s terms and conditions.

Bought somewhere else

Ask that shop.

If you bought your copy from The Great British Bookshop or any other bookshop, that shop is the seller and its own refund policy applies.

The free ebook

Nothing to refund.

The ebook costs nothing and asks for nothing, so there is no payment to return. If a file will not open on your device, tell us at [email protected] and we will send one that does.

Your rights

The law still stands.

Nothing on this page takes away the rights the law gives you as a buyer in the country you live in. Those rights are against the seller of the book.